North Dakota's Insurance Department on Monday launched the LiveChat application on its redesigned website.
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It enables people to chat with department employees via the website, at www.nd.gov/ndins. The app is the first of its kind across all state agencies, according to Insurance Commissioner Jon Godfread.
Department employees will be available to chat for a limited amount of time each day. The focus is on consumer assistance and producer licensing.
“Providing the LiveChat application and a more easily navigable website will allow us to assist North Dakotans more efficiently and share information more transparently,” Godfread said.